Page Actuality:Up-to-date

Table of Content

Location

Reports > Time Control

Introduction

The report provides information about the time of execution of some operations by field staff during a visit to the client.
It is used to manage the quality of visits and work with deviations from the specified standards for the duration of paperwork.

Helpful Hint
The control of the normative values of the allowable time for operations is configured in the functionality Agent work scenarios.

Appearance

Grouping by Date column is enabled by default.
Opposite the names of employees, information about the planned and actually spent time is displayed, as well as the difference between these values.

Report Attributes

If not all columns fit on the screen, horizontal scrolling of the screen appears to the right and left. 
Display of columns, their width and relative position can be customized.

Additional report features

Search for the entered text in all text fields of the report.

Report Properties

Changing report parameters to build it with other data.

Custom Template

Possibility to save the report parameters selected for displaying columns, their position relative to each other, filters by columns, for subsequent selection of this template when building a report.

Export to Excel

Exporting information from a report in Excel format.