Table of Content
Introduction
The report provides information about the time of execution of some operations by field staff during a visit to the client.
It is used to manage the quality of visits and work with deviations from the specified standards for the duration of paperwork.
Helpful Hint
The control of the normative values of the allowable time for operations is configured in the functionality Agent work scenarios.
Appearance
Grouping by Date column is enabled by default.
Opposite the names of employees, information about the planned and actually spent time is displayed, as well as the difference between these values.
Report Attributes
If not all columns fit on the screen, horizontal scrolling of the screen appears to the right and left.
Display of columns, their width and relative position can be customized.
Additional report features
Search | Search for the entered text in all text fields of the report. |  |  |
Report Properties | Changing report parameters to build it with other data. |  |  |
Custom Template | Possibility to save the report parameters selected for displaying columns, their position relative to each other, filters by columns, for subsequent selection of this template when building a report. |  |  |
Export to Excel | Exporting information from a report in Excel format. |  |  |